Ask Ari: Which Customer Sentiment Metric Should You Prioritize?
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Ari Hoffman Ari Hoffman
Posted Dec 8, 2023 7 min read
Ask Ari: Which Customer Sentiment Metric Should You Prioritize?

In this episode of Ask Ari, we'll explore 3 popular customer sentiment metrics (NPS, Csat, CES) and recommend when and where to use them within your customer programs

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