How Intercom Built their Content Strategy
Associated with
Sidra Condron Sidra Condron
Posted May 8, 2020 11 min read
How Intercom Built their Content Strategy

Even if you're not familiar with Intercom [https://www.intercom.com/] as a
company, you've probably encountered their product on more than one occasion. As
an industry leader in live chat and customer messaging, they've built a
well-established place in their market through smart content marketing
[http://blog.idonethis.com/the-sprawling-guide-to-content-marketing/]. In
today's teardown, we're going to find out how.

The core of Intercom's content strategy is storytelling. They're masters at
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