AI is a crucial tool in many industries, including marketing. But it's not just businesses that want it - customers already require the use of AI. In fact, 41% of consumers prefer brands using AI in their customer experience journeys. And that number is bound to increase as AI solutions continue to evolve. AI-automated text message marketing is one of the best and easiest ways to keep customers happy.

Here, we'll tell you how AI enhances the customer experience and why it's essential for businesses and organizations to buy into this technology.