Associated with
William Maxwell McKeon-White
Charles Betz
Posted Nov 5, 2020
•
7 min read
The Second Edition Of Our Forrester New Wave™ Evaluation On Chatbots For IT Ops
Today, we released: "The Forrester New Wave: Chatbots for IT Operations, Q4 2020." We looked at the top nine vendors in the market today and evaluated them across 10 criteria. Organizations looking to improve employee technology experience or increase their automation capabilities can use IT chatbot platforms to:
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