Transforming the back office has taken on fresh urgency in the wake of COVID-19. Now that more employees work from home as well as the office, they need seamless access to a secure environment in both locations, and it needs to be as easy to use.
These expectations will push their companies to adopt cloud systems faster. But which systems? And how fast? We say finance and HR should share top priority because they are interconnected, and employees rely on them. Employees need to process an invoice, approve a payment, or change a payroll whether or not they are physically located in an office.
As for how fast finance and HR systems should be adopted, we say as soon as possible, in one big bang, not sequentially. You get better value, better experience, and a better outcome.