We're excited to announce a Dialpad integration with one of the best messaging platforms around... Yep, Intercom. The Dialpad and Intercom integration brings sales and support teams a seamless experience across voice and messaging in their Intercom environment.

This new integration allows Intercom users to easily switch between Dialpad's AI-powered calling and Intercom's business messenger during interactions with customers.

With Dialpad's new app built for Intercom, support teams are able to reduce resolution times and increase customer satisfaction. By launching phone calls from Intercom's messenger, the integration also empowers sales teams to close high-intent deals faster.