Associated with
Gina Calcaterra Bhawalkar
Posted Apr 9, 2021
•
7 min read
Digital Accessibility Enters The Spotlight As A Business Priority
When the COVID-19 pandemic struck, in many cases making digital the only channel through which customers could interact with brands, Forrester saw a significant uptick in inquiries related to accessibility, mostly from companies getting serious about accessibility for the first time. The pandemic served as a wake-up call not just about the importance of digital [...]
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