Preserving Revenue with PX: How Measuring NDR is Easier With Retention Focus | Customer Success and Product Experience Software | Gainsight
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Martta Eicher Rabago Martta Eicher Rabago
Posted Feb 23, 2021 6 min read
Preserving Revenue with PX: How Measuring NDR is Easier With Retention Focus | Customer Success and Product Experience Software | Gainsight

The one metric that many SaaS companies use consistently to determine revenue from current customers is Net Dollar Retention (NDR). In this time of economic upheaval, it is a metric needed to prove to your board and stakeholders that you are on the right track.

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