Associated with
Zaklina Ber
Posted Dec 2, 2021
•
7 min read
Auto Manufacturers: Love Them Or Hate Them, Human Touchpoints Aren't Going Away
Highlights from our European Automotive CX Index research on customers' perception of CX quality in their purchase and service experience
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Forrester
Podcast Episode
Featured by Salesforce
