The Official Chief Customer Officer Welcome Kit | Gainsight
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Nick Mehta Nick Mehta
Posted Jan 11, 2018 7 min read
The Official Chief Customer Officer Welcome Kit | Gainsight

One of the hottest trends in enterprise businesses is to appoint one person with end-to-end operational responsibility for Customer Success and Customer Experience. While the title may vary from company to company, the concept of a "Chief Customer Officer (CCO)" is becoming very popular.

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