Verimatrix uses Zendesk Support to optimize their customer service operations
2 min read
Verimatrix uses Zendesk Support to optimize their customer service operations

Verimatrix switched to Zendesk and scored big Frustrated with their legacy support solution, which took months to implement changes, Verimatrix's Head of Customer Success sought out to find a replacement. After months of evaluating multiple solutions, Zendesk was the unanimous choice. In the July 2020 IDC ExpertROI Spotlight, IDC explores how Verimatrix uses Zendesk Support [...]

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