How Lucidchart's Support Team Drives Revenue by Helping Customers Help Themselves
Associated with
Chandler Sopko Chandler Sopko
Keyvan Sadigh Keyvan Sadigh
19 min read
How Lucidchart's Support Team Drives Revenue by Helping Customers Help Themselves

Lucidchart's customer support team delights customers and drives revenue by helping customers help themselves to help center and community resources. Read how their 10-person team has kept ticket volume flat and 15 million customers happy.

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