Associated with
Nick Mehta
Posted Aug 4, 2020
•
7 min read
5 Step Playbook for Nailing Pre to Post-sales Outcomes Handoff | Customer Success and Product Experience Software | Gainsight
The question is, how many of you have operationalized this vision end-to-end? So far, I've met about a dozen companies that have done it-and I think this is by far the hottest trend in enterprise Customer Success and something we should all be striving towards. The good news is a clear playbook is emerging with these 5 components.
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