The 3 types of knowledge workers, and how to work with each
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Benjamin Taylor Benjamin Taylor
12 min read
The 3 types of knowledge workers, and how to work with each

We reached out to a dozen Dropbox employees across a variety of roles, then did six in-depth, follow-up interviews. A pattern began to emerge: among the dozen employees, each tended to fit-at least loosely-into one of three primary categories: content, coordination, and communication. Simply knowing which category a colleague is in can give you a big head start toward finding the right way forward-even if you work in completely different ways.

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