If you don't understand your customers, it's almost impossible to improve your product or service for them.
Online surveys make it easier than ever to get to know your users, but even a short, simple survey can leave you with a headache-inducing amount of user data to sort through.
And how do you extract actionable insights that help you improve your product or service for your users?
This article looks at the different methods you can use to analyze and make sense of your survey results.