Improving the customer experience: CIOs look beyond business technology to privacy
Associated with
Scott Rigby Scott Rigby
Douglas Beaudoin Douglas Beaudoin
Nader Henein Nader Henein
Chaminda Ranasinghe Chaminda Ranasinghe
Sarla Fernando Sarla Fernando
Improving the customer experience: CIOs look beyond business technology to privacy

As we progress into 2021, it's becoming clear that a customer data paradigm is needed, and CIOs must work with other digital leaders to protect privacy and strengthen consent.

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