UserTesting recently awarded Kiva, an international nonprofit, founded in 2005 and based in San Francisco, a grant of pro bono studies through our OneWorld program for nonprofits. UserTesting OneWorld helps charitable organizations create better fundraising and donor experiences, thereby increasing their impact in the community. We sat down with Pete Campion, Director of Product Management at Kiva, for a quick Q&A to talk about the successes his team achieved on their website through their partnership with UserTesting OneWorld. The team conducted two different studies, which Pete addresses separately, below.