Associated with
Rick Parrish
Gina Calcaterra Bhawalkar
Colleen Fazio
Judy Weader
Posted Apr 3, 2023
•
7 min read
The White House's $500 Million Request For CX Funding Is A Big Step Toward A Vital Goal
The White House's budget proposal for FY2024 includes more than $500 million in customer experience (CX)-related investments. Predictably, this hasn't made headlines: It's just .007% of the total $6.9 trillion budget proposal. However, it's a strong investment for the vital work of improving people's interactions with their federal government.
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