Associated with
David Darmanin
Louis Grenier
10 min read
3 Reasons Customers Churn and Leave Hotjar (and How We Found Out)
We have a revenue churn problem at Hotjar. On average, for every 100$ of Monthly Recurring Revenue (MRR) being newly generated on a given day, $32 is lost one year after. Here are the top 3 reasons why it's happening.
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