As an inside sales management tool, Customer Relationship Management is number one. There are many improvements to CRM technology annually, each aimed at increasing your sales numbers and your revenue. Making use of the latest CRM software changes will help you blast past your goals. For instance, did you know that seamless voice integrations are available for all of the big players in CRM, but also many of the smaller but equally worthy companies? Or that new connections with social media will encourage more teamwork in your sales team and better service for customers?