How to Use Social Media to Create Branded Customer Experiences
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Anna Sonnenberg Anna Sonnenberg
Posted Dec 8, 2024 13 min read
How to Use Social Media to Create Branded Customer Experiences

For successful social media agencies, building client brands is about much more than scoring quick wins or one-off sales. Instead, agencies make the biggest impact by focusing on connecting with client audiences and creating long-lasting customer loyalty. From LinkedIn and Facebook to TikTok and Instagram, developing delightful customer experiences is key. After all, nine out of 10 people are open to paying extra for a customer experience that makes them happy. In this article, we'll cover how to create branded customer experiences on social media, including tips for providing customer service, personalizing interactions, and building an engaged community. Managing branded

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