Happy, successful clients are great for business. Whether you're a marketing agency, SaaS, or service provider, you need to understand and monitor client sentiment. But what are account health scorecards, what do they monitor? And why do you need them? What Is an Account Health Score? Put simply, an account health score is a way of scoring your subscribed or retained client accounts. The actual scoring and metrics will vary based on your sector and product. However, they aim to achieve the same outcome: to track whether customers are happy, achieve their KPIs, and likely to grow or renew. Further, you