With the implementation of ERP software, your e-commerce website is more manageable and easily organized with a streamlined order process. For example, a customer adds an item to the cart, then completes the checkout process. ERP software then sends the customer a confirmation email, pulls the item from your inventory data, and creates a shipping label. The software may also send the customer a tracking email and update your finance functions to show the profit you made from the sale.
With ERP software, your customer is kept in the loop on the sales process. Your business benefits from the software because your inventory data remains accurate and organized throughout the sale and each step of the process is automated.