Enabling Multi-Product Growth in Gainsight PX | Customer Success and Product Experience Software | Gainsight
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Martta Eicher Rabago Martta Eicher Rabago
Posted Jan 8, 2021 5 min read
Enabling Multi-Product Growth in Gainsight PX | Customer Success and Product Experience Software | Gainsight

Many enterprise companies find themselves without either a tool or platform that gives a unified customer experience across multiple products. As a result, the customer can often experience a disjointed. The company is unable to optimize or scale the customer and ultimately impacts customer retention. Such was the case for a Gainsight customer.

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