Inovalon: Flexible and agile CX saves 700+ hours annually
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Brian Blumenthal Brian Blumenthal
Posted Oct 18, 2022 6 min read
Inovalon: Flexible and agile CX saves 700+ hours annually

Deploying Zendesk messaging API and data reporting allowed Inovalon to boost CSAT scores and save more than 700 human hours annually.

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