For some out there SLOs (Service Level Objectives) are the silver bullet to building and operating reliable software. But nothing is as shiny on the inside as it looks on the outside.

In this episode we invited Stephen Townshend, former Performance Engineer now converted to Site (Slight) Reliability. Stephen (@the_kiwi_sre) has experienced the tough side of establishing SLOs within an organization. It's a constant battle between focusing on reliability and new features and a lack of change in culture.

Listen in and learn about the 9 pre-requisites for SLOs that Stephen has identified such as: having a certain level of observability, define clear business objectives, define ownership and give autonomy or establishing a blameless culture