Procore Technologies is the number one provider of cloud-based
applications for the construction industry. The company offers
products for project management, finance, quality and safety,
and field productivity. Headquartered in Carpinteria, California,
Procore Technologies has offices around the world and serves
more than two million customers. The Procore platform provides
an end-to-end solution for its customers, helping them complete
their construction projects efficiently and safely while meeting
deadlines and budgets.
Procore enables real-time data and accessibility via a centralized
hub through which customers manage their construction project
management activities. Among these important activities are the
transfer and processing of contracts, change orders, and purchase
orders (POs). Although all aspects of its construction business
were managed digitally through the Procore product lines, there
was no functionality for electronic signatures, or eSignatures.
When crucial business documents were ready for signature, they
had to be printed and mailed, sent via courier, or faxed between
contractors, subcontractors, and project owners. This meant that
the time for parties to come to agreement ranged from 30 to 60
days-a time frame that slowed the progress of projects. As a
result, eSignature capability became the feature that Procore's
customers requested most
Procore's product team surveyed its 600 existing customers,
which quickly revealed that the majority already used and trusted
DocuSign for eSignatures. Given the experience its customers had
with DocuSign, Procore knew an integration of its multilayered
platform with the DocuSign eSignature API would create a solid,
extensible foundation for the future.