How ITIL 4 incorporated Agile, Lean, and DevOps practices - Freshservice Thoughts
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Nidhi Shah Nidhi Shah
Arvind Parthiban Arvind Parthiban
Posted Sep 5, 2019 5 min read
How ITIL 4 incorporated Agile, Lean, and DevOps practices - Freshservice Thoughts

ITIL 4 has brought the best elements of practices like Agile, Lean and DevOps together to provide a framework that focuses strongly on one single concept...

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