Listening to Free Podcast: What does it mean to truly serve customers, rather than sell to them? How does customer relationship marketing start from within - and what results come from doing it right? This episode we talk to Jessika Phillips, founder of the NOW Marketing Group and an expert synonymous with the world of relationship marketing.

Our Q&A with her will help you to better build your brand, establish customer personas, bring in referrals from happy customers, and to engage in true, holistic experience marketing - with terrific advice and a framework for building an Experience Marketing-focused organization from the inside out.