Associated with
Nick Mehta
Posted Aug 4, 2017
•
19 min read
The CEO's Guide to Measuring Your Customer | Gainsight
You know that a huge part of a CEO's job is to help your colleagues understand the "scoreboard" for measuring success. Most businesses claim "our customers are our greatest asset." And yet, those same companies have no way to measure said asset. It's time to fix that.
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