For years, the retail business has been undergoing change. AI in retail is expected to develop tremendously over the next few years, with the market reaching around $24 billion by 2028 . With AI, retailers can gain a competitive advantage. Businesses with AI-powered solutions can gain more customers, centralize processes, and improve the personalized customer experience. Moreover, it helps to manage inventories and increase business efficiency. Read on to find out how retailers can leverage AI to engage with their customers and optimize operations.