The Customer Is the Fuel of the Digital Industrial Revolution | Gainsight
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Ray Mitra Ray Mitra
Posted Mar 28, 2017 6 min read
The Customer Is the Fuel of the Digital Industrial Revolution | Gainsight

We see fundamental changes happening on both the consumer and producer sides of the economy though digital transformation. Consumer buying patterns are changing-for example, you can configure and purchase a Tesla car completely online, and the car is serviced via software updates.

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