CS March Madness: Lessons from Getting to the Final Four That Can Be Applied To Customer Success | Customer Success and Product Experience Software | Gainsight
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Martta Eicher Rabago Martta Eicher Rabago
Posted Feb 16, 2021 12 min read
CS March Madness: Lessons from Getting to the Final Four That Can Be Applied To Customer Success | Customer Success and Product Experience Software | Gainsight

As spring approaches, anticipation builds for a special event-March Madness! The time of year where brackets are drawn, team placement or seeds picked, and 68 Division I basketball teams fight it out in the single-elimination tournament. Sweat, blood, cheers, and tears lead teams to the Final Four and the NCAA National Basketball Championship.

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