Associated with
Kate Leggett
Posted Feb 17, 2022
•
7 min read
Use Forrester's Framework To Understand The CRM Landscape
We all know that CRM today is not a singular technology. It's a collection of discrete, composable technologies that cover a huge swath of capabilities for the front office - capabilities that depend on how complex your deployment is and the needs of your specific industry - yet irrespective of the characteristics of your organization, [...]
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