Associated with
6 min read
Support leader or data analyst? Why data analysis is an essential CX skill
Today with sophisticated CRM systems and data visualization, companies that invest in modern analytics technology have the ability to create data sets that leaders can use to make real-time decisions. See why data analysis is an essential CX skill for support leaders.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Zendesk
Featured by Salesforce
