After Nov. 18, 2024, you'll no longer be able to access Social Studio by Salesforce. 'All the associated customer data will be deleted once your contract ends in accordance with our Trust and Compliance Documentation,' according to Salesforce. So, what's next for Salesforce Social Studio users? After all, Social Studio was created to help businesses manage their social media content, engage with their audience, and analyze social media data. But the social media management tool is sunsetting. Let's dig into what's happening, the features you need in a social media management tool, and how you can get even more for your