Customer satisfaction can make or break businesses. That's why a cloud-based CRM is a tool that most companies invest in when it comes to attracting more leads and keeping customers happy.

'But why not go with a traditional on-premises software?' you'd ask. Well, because a good cloud CRM offers ultimate scalability and industry-standard security that are unachievable with traditional on-premises solutions. Plus, it's really convenient as you're not tied to the company's office tech stack 🙂

Without further ado, let's check out the features and benefits of a cloud CRM and see how easy it is to set up. And yes, we'll use NetHunt CRM as our example 😉