8 min read
5 Easy Tips for Providing Excellent SMS Customer Service
SMS customer support allows you to connect with your customers in a personal way. Instead of making customers go out of their way to get in touch with you, SMS Allows you to use a device that your customers already own and are comfortable with - their cell phone.
Text messaging is affordable, simple to use, time-efficient, and intuitive. Let's take a look at some SMS customer service tips that you can start using right now.
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