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Reimagining The Customer Experience In Utilities
Associated with
John Lincoln John Lincoln
David Schoenberg David Schoenberg
Posted Apr 10, 2019 • 3 min read
Reimagining The Customer Experience In Utilities
Forrester Forrester

John Lincoln, customer experience leader at Duke Energy, and David Schoenberg, director of customer experience at PG&E, discuss how utilities are reimagining CX.

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