Relationship Design: Are Brands Less Self-Aware Than Bots?
Associated with
Chris Messina Chris Messina
Victor Milligan Victor Milligan
Posted Apr 10, 2019 4 min read
Relationship Design: Are Brands Less Self-Aware Than Bots?

Does your brand converse with customers? Hashtag inventor Chris Messina discusses why relationship design is key to making brand conversation work.