State government CIOs face challenges in modernizing services from legacy systems to meet digital consumer expectations. DocuSign and Microsoft collaborate to streamline mission delivery and optimize technology for state agencies. Examples include automating law enforcement warrants in Henderson, Nevada, and streamlining invoicing processes for municipal utilities. Other initiatives involve child welfare form modernization, compliance with engineering document sign-offs, and HR process optimization. DocuSign integrations for Microsoft enable state governments to reduce agreement turnaround time, leverage digital-first approaches, and ensure compliance with global security standards.