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Unlocking Consumer Dissatisfaction in International Money Transfers | UserTesting Blog
Today's article is a guest post from Olivia Chow, Project Lead for finder.com. Olivia and her team wanted to better understand why so many consumers were dissatisfied with the money transfer industry and launched their own study to learn more. Below, Olivia shares her team's journey to discovering how the the money transfer industry can improve the experience for consumers. Enjoy!
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