Nestle: Moving to the cloud for more capabilities and customer experience channels
Nestle eliminated multiple legacy vendors with the Genesys Cloud CX single platform to provide support to all the Nestle brands, like Purina, Health Science, all the other Nestle products, in multiple countries.
Moving to the cloud provided more stability, all the latest capabilities and opportunities for integrations.
Other content from
Genesys
Featured by Salesforce
