We surveyed founders in our community and asked, "How likely are you to refer your current lead investor(s) to fellow founders?" (AKA - NPS score).
The results were shocking with an NPS score of 23. An NPS score of 23 falls below the average for the airline industry. Not a great industry to be compared to in terms of customer satisfaction scores.
As the venture space continues to grow and mature, the importance of investor's adding value and opportunities is higher than ever. In order to better help investors support their portfolio (and hopefully move that NPS score up) we've put together 3 tips below