Managing rapid growth during a pandemic: A CX Moment with Snap
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Denise Lomele Denise Lomele
6 min read
Managing rapid growth during a pandemic: A CX Moment with Snap

Preparing for growth during times of normalcy is a major task in itself. Growing rapidly and avoiding customer churn during a global pandemic is an entirely different undertaking. Founded over 10 years ago, Snap Inc. (formerly known as Snapchat) is a camera company focused on improving the way people live and communicate.

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