Associated with
Nick Mehta
Posted Aug 10, 2017
•
14 min read
How to Avoid Under-budgeting for Customer Success Programs
As CEOs, our job is to maximize the upside while protecting the downside. Depending on the phase of our business, the mix between fear and greed can ebb and flow. The good news is that Customer Success is becoming an important part of the strategy in all seasons of business, good or bad.
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