When the Costa Rican-based marketing agency TBS Marketing added Facebook Click-to-Messenger (C2M) ads and chat automation as a service, it dramatically improved sales for its client base. The result was a whopping 100% client retention rate and 7X lift in monthly recurring revenue (MRR). The Challenge You've heard it before: Traditional advertising is dead. Today's buyers want information, and they want it now. They don't want to see banner ads or wait for a sales rep to follow up on the phone. So, how does a marketing agency make the shift into something new for client outreach? For three years,