As an agency, do you consider unhappy clients to be your worst nightmare? You're managing multiple social media accounts for multiple brands across multiple networks, spanning multiple countries, and you're getting thousands of messages, comments, and interactions coming in every day. So, how is it humanly possible to keep all your clients happy? Doing so used to be a problem for Moov®, a brand owned by Moovmedia Group, a digital marketing agency based in Chile. Since the agency opened its doors in 2012, Moov® has helped over 100 companies across seven different countries create and implement data-led growth strategies and