2020 Marketing Trends: Digital Transformation, Customer Experience, Personalization, AI, and Social Media Marketing | Signals
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Posted Sep 20, 2023 3 min read
2020 Marketing Trends: Digital Transformation, Customer Experience, Personalization, AI, and Social Media Marketing | Signals

The year 2020 brought significant changes to the marketing and sales landscapes, triggered by the COVID-19 pandemic, and prompting businesses to rethink their strategies. Emerging trends include the rise of digital marketing, an emphasis on customer experience, and the need for personalization in marketing messages.

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