Your brand voice isn't just about sounding good - it's about staying consistent across every touchpoint, from your website to customer support. How To Train AI With Good vs Bad Examples of Your Brand Voice?
In this clip, Ashley shares how to:
✅ Train AI tools by feeding them examples of what to say (and not say)
✅ Keep your internal and external brand voice aligned
✅ Use automations to update brand voice documents based on real customer questions
✅ Ensure your messaging evolves with audience needs, not just assumptions
✅ Avoid the #1 mistake: letting your AI responses drift from your true brand voice
"How To Train AI With Good vs Bad Examples of Your Brand Voice?"
💡 Pro tip: A strong brand voice isn't static. It's a living, breathing asset that should be updated as your customers' needs evolve.
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The speaker emphasizes the importance of providing **examples** to AI to guide its responses, highlighting what to say and what not to say. They share that their **brand voice** document is extensive, filled with various types and **formats** of examples. This approach ensures the AI understands the nuances of the **branding** and can effectively create **content creation** aligned with the brand's identity.